At TerraCom, we know you have many choices regarding communication products. We believe that what separates us is our neighborhood approach to customer service. We are here to help you with any issue you may have regarding any of our products.

E-mail: customerservice@terracominc.com

For Customer Service:
*Call Toll Free 1-888-716-8880

For Sales Information:
*Call Toll Free 1-888-716-8880

Dial 611 From Your Wireless Phone or Call Toll Free 1-888-716-8880

Calls for Service:
If your wireless service is not working properly, call us and a trained representative will help you.

Lost or Stolen Equipment:
If you lose your handset or have your handset stolen, you are responsible for all charges incurred until TerraCom Wireless is notified of the lost or stolen wireless phone. To report a lost or stolen wireless phone, please contact TerraCom Wireless at the Service Number located above. Upon receiving notice of the lost or stolen phone, TerraCom Wireless will suspend the account immediately. If you do not either activate a new TerraCom Wireless phone or notify us that you have found your wireless phone within 10 days of the suspension of the account, the account will be deactivated and you will lose the TerraCom Wireless phone number.